Description

• Home-Start in Suffolk
• Address: Hybrid working between West Suffolk House, Bury St Edmunds, Suffolk IP33 3YU and working from home, including Group work and some home visits across the county
• Salary: £26,000 per annum (pro rata), Actual £16,126 per annum
• Hours: Part Time, 23 hours per week, 3 days per week (including Friday and one evening)
• Contract: Permanent
• Reference: 0606

As the successful candidate, you will join our SEND (Special Educational Needs and Disabilities) team as a SEND Family Support Navigator.

In this role, you will be providing personalised support for parent/carers through a blend of face to face, virtual and group work, enabling them to feel more confident and empowered to manage the issues they face.

The role reflects the Home-Start approach, bringing together trusting relationships, strengths-based practice and skilled volunteer involvement.

Your responsibilities

Provide personalised support for parent/carers through a blend of face to face, virtual and group work, enabling them to feel more confident and empowered to manage the issues they face.

• Support families to understand assessment and education pathways.
• Offer clear information, signposting and warm handover to partner organisations when required.
• Provide supervision, reflective support and safe practice guidance for volunteers.
• To keep up to date with relevant SEND policies and practices.

What you will need

• Experience as a professional, supporting families of children with SEND or neurodevelopmental needs.
• Strong understanding of neurodevelopmental conditions and their impact on family life.
• Ability to work within a multi-agency environment.

About us

Home-Start offers a unique service.

We recruit and train volunteers, usually parents themselves, to visit families at home and offer informal, friendly and confidential support.

The families we help have at least one child under twelve. Our aim is to help parents grow in confidence, strengthen family relationships and build strong links within their community.

What we will offer you

• 32 day annual leave (pro rata).
• Up to 8% employer pension contributions.
• Employee Assistance programme.

For more information

Please read the Job Description (pdf).

To find out more, please contact Home-Start Suffolk by calling us on 01473 621104.

How to apply

To apply, please complete our Application Form by visiting our website.

Closing date: 12.00 pm, 3 March 2026.

Interview date: 16 March 2026.