Description

Job Title: Family Navigator Location: Derby (Community Hub – Parcel Terrace)
Pay Rate: £13.62 per hour (Incl.Hols)
Contract Type: Temporary to Permanent
Hours: 28 hours per week
Working Pattern: Flexible working pattern including some evenings (up to 6:30 pm twice per week)
Shift Pattern: Monday to Friday (with flexibility required)
Start Date: ASAP
Driving Requirement: Full UK Driving Licence & Access to Own Vehicle (Essential) About the Role This is a meaningful and rewarding opportunity to join a community-based service as a Family Navigator on a temp-to-perm basis, supporting parents, carers, and families to improve wellbeing, stability, and life opportunities. The role focuses on delivering holistic, person-centred support, helping individuals overcome barriers such as poverty, housing insecurity, and access to employment or education. You will work both within a community hub environment and out in the community, building strong relationships with families and external services to create positive outcomes. This role combines direct support, outreach work, and multi-agency collaboration, making it ideal for someone passionate about empowering families and strengthening communities. What’s in It for You £13.62 per hour (weekly pay during temporary period)
Opportunity to transition into a permanent role
Part-time, stable hours (28 per week)
Meaningful, impact-driven work within the community
Opportunity to work within a supportive, values-led team
Training and ongoing professional developmentWorking Hours & Flexibility (Important) 28 hours per week
Flexible working pattern
Requirement to work up to 6:30pm on selected days
Combination of hub-based and outreach work
Flexibility required to meet service and family needsKey Responsibilities – Family & Community Support Provide one-to-one, group, and family-based support tailored to individual needs
Build positive, trusting relationships with parents, carers, and families
Support individuals to develop life skills, confidence, and independence
Provide advice, guidance, and signposting to relevant services
Facilitate group sessions, activities, and family engagement initiatives
Support individuals towards education, volunteering, and employment pathways
Deliver outreach support within homes and community settings
Maintain a safe, welcoming, and inclusive environmentOperational & Hub Responsibilities Support the day-to-day running of the community hub
Assist with administrative tasks and service delivery
Maintain accurate case notes and records
Track outcomes and monitor progress of individuals and families
Contribute to reporting and service evaluation
Ensure all work is delivered in line with policies and proceduresPartnership & Multi-Agency Working Build strong relationships with local services and community organisations
Work collaboratively with statutory and voluntary agencies
Encourage referrals and engagement with support services
Maintain up-to-date knowledge of local support pathways
Contribute to developing community opportunities and partnershipsSuccessful Applicant Profile Essential: Experience supporting vulnerable individuals, families, or communities
Experience of multi-agency or partnership working
Strong communication and interpersonal skills
Ability to build rapport and maintain professional boundaries
Good organisational skills and ability to manage a caseload
Resilient, proactive, and solution-focused
Confident using IT systems and maintaining records
Full UK driving licence and access to a vehicle
Understanding of safeguarding principlesDesirable: Experience within community, family support, or voluntary sector settings
Knowledge of local services, housing, or welfare systems
Experience facilitating group sessions or activities
Understanding of trauma-informed or person-centred approaches
Relevant qualification (e.g. Level 3 in Health & Social Care or equivalent)Safeguarding & Compliance This role is subject to: Enhanced DBS check
Two satisfactory references
Successful completion of the temporary period before permanent transitionApply Now If you are passionate about empowering individuals, reducing health inequalities, and making a meaningful difference through community-based support, we would love to hear from you. *This role requires a full UK driving licence and access to a vehicle. Some roles may require flexibility in working hours. All appointments are subject to satisfactory DBS and reference checks